Shipping Policy — TEVO Store

Welcome to TEVO Store. We are committed to delivering your orders safely and efficiently across all provinces and cities of Pakistan.

Shipping Coverage

We currently deliver all over Pakistan, including:

• Punjab

• Sindh

• Khyber Pakhtunkhwa (KPK)

• Balochistan

• Gilgit-Baltistan

• Azad Jammu & Kashmir (AJK)

Order Processing Time

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated Delivery Time

Delivery times may vary depending on your location:

Region	Estimated Delivery Time
Major Cities	2–4 Business Days
Small Cities & Towns	3–6 Business Days
Remote Areas	5–8 Business Days

Shipping Charges

• Standard shipping charges are calculated at checkout.

• We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in most areas of Pakistan.

Please ensure:

• Someone is available to receive the parcel.

• The provided contact number is active and reachable.

Order Tracking

Once your order is shipped, you may receive:

• A tracking ID

• Courier company details

• Shipment updates through SMS, WhatsApp, or email

Delivery Delays

Delivery may be delayed due to:

• Weather conditions

• Public holidays

• Political disturbances

• Courier operational issues

• Remote area accessibility

We appreciate your patience in such situations.

Incorrect Address / Failed Delivery

Please make sure your shipping address and phone number are correct.

If:

• The address is incomplete or incorrect

• The customer is unavailable

• The parcel is refused without reason

Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your parcel arrives damaged or incomplete:

• Contact us within 24 hours of receiving the order.

• Share clear photos/videos of the package and product.

We will review the issue and provide a suitable resolution.

Contact Us

For shipping-related questions or support, contact us through our official store pages or customer support channels.

Thank you for shopping with TEVO Store. Ride safe!